Medical Billing Supervisor
CSI Pharmacy Plano, TexasJob Description
At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.
CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.
The Medical Billing Supervisor will lead and manage a team of billing specialists who are responsible for sending invoices to clients and collecting payments.
Compensation Range: $68k - $72k (DOE)
Bonus Opportunity: Up to 10% Annual Bonus
Location: Plano, TX
Schedule: On-site Monday – Friday; 8:30am – 5:00pm
Essential Duties and Responsibilities
Other duties may be assigned as necessary.
Oversees the preparation of statements and bills.
Maintains and/or ensures maintenance of client records related to invoicing and bill payment.
Reviews work of billing staff to ensure accuracy, resolving inconsistencies as needed.
Creates and provides a prioritized list of clients to be invoiced to team members.
Locates, or assists in location of, hard-to-reach clients.
Drafts and distributes weekly reports of invoicing and billing metrics.
Advises staff on proper, legal parameters for collections practices; ensures that all billing actions comply with company, local, state, and federal guidelines.
Provides customer support to customers with disputes or inquiries concerning invoices or billing process.
Trains and oversees employees involved in billing functions.
Directs assigned tasks and aids as needed.
Assists with performance evaluations
Attends and participates in conventions, trade shows and in-services relating to IV therapy.
Consistently represents the company in a professional manner.
Maintain effective working relationship and cooperate with all personnel in the Company.
Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies.
Perform other duties and responsibilities as assigned.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible.
Must possess the ability to multi-task and frequently change direction.
Basic understanding of collection practices and laws.
Excellent interpersonal and supervisory skills.
Ability to act with discretion, tact, and professionalism in all situations.
Ability to maintain records and produce reports.
Extreme attention to detail.
Education and/or Experience
High school diploma or equivalent required; Associate degree highly preferred.
Minimum of 3 years of related medical experience required.
Minimum of 2 years of Management/Supervisory experience required.
CPR+ or CareTend experience preferred.
Our high value rewards package:
Up to 21 paid holiday and personal days off in year one
401k plan with matching contributions
Industry-leading 360 You™ benefits program
Employee Assistance Program (EAP) offered through Lincoln Financial Group
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your Application, you are confirming that you are legally authorized to work in the United States.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
Comments
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR248472